In the previous post I added some most common phrases for asking for clarifications in English, and now it's time to practise how to use phrases for giving clarifications.
F: The point I am trying to make is that ...
F: I'd like to explain that ...
F: I'm sure you'll understand that what I'm trying to say is...
SM: What I mean is ...
I: All I am saying is ...
I: What I am getting at is ...
Let me use some of my original email excerpts to show you how I used these phrases for giving clarifications:
"I'd like to explain once again that we need to see the samples before ordering the goods."
"What I meant by cancelling our previous order was that we are ordering the same goods but in different quantities. That's why it would be great if you could disregard our order no. 221, and send me the invoice for the new one no.222, which I have attached in this e-mail. Thanks for your patience and understanding."
As you can see, in the written examples both in this post about giving clarifications but in the previous posts as well, is that I keep using the formal or sometimes semi-formal phrases when corresponding with my business partners.
Non-verbal cues and body language
When it comes to giving clarifications in English, non-verbal cues and body language play a significant role. These cues can help convey additional meaning and provide context to the listener. For example, using hand gestures can emphasize certain points or indicate the importance of a particular information. Similarly, facial expressions such as raising an eyebrow or nodding can show agreement or disagreement with what is being said.
Furthermore, body language can also indicate confidence and credibility in delivering clarifications. Maintaining good eye contact with the listener shows that you are engaged and confident in your explanation. Leaning forward slightly towards the person you are speaking to demonstrates active participation and interest in the conversation.
However, it is important to remember that cultural differences may influence how non-verbal cues are interpreted. What may be considered appropriate body language in one culture could be seen as offensive or inappropriate in another. Therefore, it is crucial to be aware of these differences when communicating across cultures and adapt your non-verbal cues accordingly for effective clarification.
