Listen to yet another video lesson of Steve Ford about how to be a good communicator ! In order to understand everything perfectly well, let's go through the phrases and vocabulary mentioned in his video:

What makes someone a good communicator in business?

• charisma,
• being a good listener,
• physical appearance,
• using wide range of vocabulary
• body language,
• excellent pronunciation,
• correct grammar usage,
• being on the same wavelength,
• being on the same page,
• sharing similar ideas and opinions,
• getting the job done,
• ability to complete tasks,
• making  a good sales pitch,
• a certain way of selling things,
• winning someone over,
• swaying or convincing people (and getting away with it)
• avoiding a potentially dangerous outcome,
• managing people well,
• not making an ass of oneself,
• not making a fool of oneself
• not assuming things :)

Business English topics mentioned are:

•  sales,
• project management,
• customer follow up,
• braking the ice (icebreaker)
• audience
• fluency

English Phrases in Situations

• General phrases
• Saying hello
• Saying goodbye
• Phone conversation
• At the bank
• At the supermarket
• At the market
• At the chemist's
• At the hotel
• At the restaurant
• At the cafe or bar
• At the post office
• At the travel agency
• At the doctor's
• At the dentist's