Telephone English

Telephone English

Let’s find out what kinds of telephones are out there :

Now, watch this video and jot down the useful phrases:

– Good morning (+ the name of the company). (How) Can I help you ?

– Hello, can I speak to (+ the name of the person you want to talk to ) ?

—-> Can / could I speak to/with …

–  I’m sorry, but … is not in his/her office now / is out at the moment.

– Can I take a message ?

– Can I help you ?

– Can I leave a message ?

– Hello, this is ( + you say your name)

– Hi, (your name ) speaking.

– Can you repeat that, please ?

– I’m afraid I can’t make it.

English Phrases in Situations

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